The three principal ways of organizing a business are: as a sole proprietorship, as a partnership, or as a corporation. There are three major types of bankruptcy proceedings. A classic public relations technique is call The Rule of Threes.
This is a particularly deep belief for your graphic designer friends for 10 years, but we have come a long way, and the usability tests have shown it for a while…
I will not lie to you any longer, users of your services will not leave your site or application if they can not find the information they are looking for in 3 clicks.
The number of clicks needed does not affect the success rate and even less the satisfaction of users: the important thing is to have a smooth, easy and understandable navigation (yes, the rules of 3 adjectives affect me too).
The scent of information
The concept is a simple idea and quite primitive as the name suggests : to have a good hunt, you must follow a good smell!
On a website or an application, the smell will take shape with the content, scented with confidence, the right word, the good image.
A little like my previous article about form field (Form fields — Required vs Optional), never forget that the most important thing when designing a product is to give the user the feeling of being in the center of all the expectations.
It’s a bit like setting a trap for a hungry bear, bait him, feed him to your final goal and he will follow you without even realizing it.
The key is your content: put it in value, coated to bring your user to be tempted to immerse himself in it and especially not let him lose The scent of information !
Once lost, the user hesitates, it becomes difficult for him to finish the action, and he will eventually notice the number of clicks you ask him to do.
Do not waste time worrying about the number of clicks, worry about the scent of information.
I already see the crowd of designer dissatisfied ‘yes that’s fine theory, but when you can do 2 click instead of 6 is better no?’
YES, of course, this article is meant to make you think, to give you concrete information about the different studies done about the 3 clicks rule, but do not get me wrong, when you can do 2 clicks instead of 6 without spoiling the navigation experience, made it, but do not forget The scent of information.
Harvard Law School professor Alan Dershowitz shares with his students a strategy for successfully defending cases.
“If the facts are on your side, Dershowitz says, pound the facts into the table. If the law is on your side, pound the law into the table. If neither the facts nor the law are on your side, pound the table.”
Quote Investigator: There is good evidence that Jerome Michael used a version of the saying while teaching, but the adage was in use before he graduated from Columbia Law School. QI has traced it back ninety-nine years and will present selected citations in reverse order.
The process of learning is an important and implicit part of the users’ interaction with products, both in a digital and non-digital realm. It is a continuous process, regardless of their level of expertise or previous familiarity with the subject matter. It begins with the users’ initial interaction with the product and continues all the way through as most advanced functions and features are learned. An effective learning experience can greatly enhance the users’ overall experience with the product.
The action of learning is a three-step process, comprised of Information Acquisition, Information Processing and Information Cataloging/Action Taking. Let’s take a look at what is involved in each of these three steps.
The goal of this discussion is to explore the nature of the action of learning, as well as to define what factors ensure the most effective learning process for the user.
The Action of Learning
The action of learning is a three-step process, comprised of Information Acquisition, Information Processing and Information Cataloguing/Action Taking. Let’s take a look at what is involved in each of these three steps.
In this first step, the user receives new information from a single source or from multiple sources. This new information may be presented in a visual, auditory, or sensory format.
In the second step, the user processes the newly acquired information by acknowledging and understanding its meaning. This step is dependent on the user’s individual mental processing capabilities, which may vary from person to person. The user’s previous familiarity with similar types of information may play a significant role in his/her processing of this new information.
Information Cataloguing and Action Taking
Having processed the newly received information the user in turn then stores it for future use by mentally cataloguing it. As part of this cataloguing process, the user creates necessary contextual associations to easily access the newly learned information at a later date. At times, as we will see shortly, the Action Taking is conducted without the need for Cataloguing.
Later in this discussion we will look at some of the factors, which provide for a more effective learning process for the user. Now, however, let’s take a look at a commonplace example, which will illustrate the three steps involved in the action of learning. I refer to this as the Traffic Light Sequence.
Step 1 — Information Acquisition
As the driver approaches an intersection, the traffic light changes from green to yellow; a visual cue. The driver acquires this new information and acknowledges the change in the traffic light. His/her ability to understand the meaning of this event will largely be based on previously learned information about the individual meanings of the colors of the traffic light.
Step 2 — Information Processing
Having acknowledged that the traffic light changed, the driver has to process the actual meaning of this event. The driver is aware that a certain action is needed to respond to the change in the traffic light. Other ambient factors may require additional mental tasks and calculations on the part of the driver, such as noticing the presence of the police vehicle within the driver’s peripheral vision. These ambient factors place an additional burden on the driver’s decision-making capability to take the most effective (and safe) course of action.
Step 3 — Action Taking
Having completed the information-processing task(s) the driver makes the decision to apply the brakes and come to a complete stop. This action completes the third and last step in this sequence.
The Elements of Learning
The action of learning is a highly individualized process in that it varies from person to person. There are several factors that can make the learning process more effective and user-friendly.
Often highly complex, information needs to be properly formatted and presented to its intended audience in a concise and effective way. Clarity of presentation plays a critical role in the overall learning process. It is important to consider proper visual and/or audio delivery methods. Information architecture, spatial organization, layout considerations, data density and sound levels, among others things, need to be carefully considered.
To ensure effective information delivery and enhance the users’ learning experience, it is important to select and apply the most effective methods of information delivery. For example, learning new features of a digital platform may require a combination of methods, such as instructional training, online resources, collaborative workshops and user manuals. The lecture format, a popular if not somewhat outdated method of information delivery, is widely used in higher education. This form of learning requires students to understand and retain the information presented by their instructor during a lecture. There are a number of factors in the use of this information delivery format, however, that can make the students’ learning process very challenging, including the instructors’ voice, cadence, rhythm of speech, accent, physical posture, their energy level, as well as their ability to effectively hold the attention of a lecture hall.
It is not enough to simply present the new information to students; it is equally critical to effectively illustrate to students the relevance of this new information as it applies to real-world, current industry examples. This is one of the biggest factors, which, in my opinion, is often lacking in the instructional realm of academia.
Empathy is a key element of effective information delivery. This is particularly true in an interactive form as part of the instructional process. This in turn leads to a much more effective and enjoyable learning experience for the user. Understanding the holistic and conceptual framework of what they are learning, also allows them to apply new skills and information much more effectively. This is why it is very important for the instructor to not only explain the “what” and the “how,” but also the “why.”
The factors described above are equally important in both the educational and corporate environment. The latter includes departments such as Development, Operations, Product and Human Resources, where effective instructional methods play a critical role.
The more complex and advanced the information is, the greater the instructional effort needs to be made, to deliver an effective and user-friendly learning experience to a technologically and intellectually diverse audience. Available instructional resources need to be properly researched and analyzed. Appropriate content delivery methods need to be carefully selected. Moreover, the information delivery methods may need to be customized and modified, should the need arise, even during the ongoing instructional process.
In the end, such an approach will improve the users’ learning processes, ultimately enhancing their overall experience of learning.
I recently started working with an organization who wanted “Customer Service Training”. Commonly I find that what an organization thinks they need and what they really need are 2 different things… CYA- “cover your ass”.
massive quantities of cc:-ing, bcc:-ing and reply all on emails.
people being involved in meetings when they don’t need to be there.
high levels of self-preservation, information withholding, and mistrust.
an absence of creative thought, innovative initiatives and risk-taking.
a constant narrative of blame by employees at every level to their peers about how they “told employee x that we shouldn’t do this, but THEY didn’t listen to ME so now… <insert undesirable outcome here>.”
an environment where ev
Due in large part to their current culture, business has fallen off over the last 5 years. Management perceived this to be a “Customer Service” problem and they were partially correct, but the root cause is this CYA mentality. The organizational culture assessment revealed that there was a major issue with the “tone” employees use to communicate, both internally as well as externally to customers. Traits such as anger, resentment, bitterness, helplessness and perceived ineptitude are commonplace. This CYA culture has absolutely killed employee morale. And now business is suffering because their customers feel this negativity through their interactions with the staff.
The costs associated with a CYA culture are high. CYA is time-consuming, exhausting, and breeds paranoia and mistrust in organizations. It costs the company through high percentages of disengaged employees and low productivity. These variables lead to lost customers, clients and revenue. And many employees report personal health problems like chronic stress and high blood pressure.
Instead of doing everything they are capable of, these employees are hiding. They do only what they are told, take no responsibility for their work, and spend all of their time trying to deflect and not get in trouble.
Doing great work involves grit, tenacity, resilience, fearlessness and innovation.
These traits aren’t found in organizations that play it safe. (Think Blockbuster Video and Borders.) If you want to thrive you have to be willing to take a chance, to fail, to persist in the face of that failure, and to be accountable — for the good and the bad. And organizationally, you have to examine mistakes and failures for the lessons learned, and not as a vehicle for scapegoating, punishment or blame.
If you are tired of your CYA workplace and you are ready to contribute more, perhaps it’s time for a new job? One where you can thrive and accomplish great things as part of a healthy work team. There are lots of places out there that need your ideas, energy, talents and skills, and where you won’t have to play defense all of the time.
And if you are leading an organization with a CYA culture, what steps can you take TODAY to begin to change from a culture of covering, to a culture of accountability so that you don’t lose your best employees (and customers)? You’ll have mountains of time and energy to accomplish great things together once you empower your staff to make decisions, provide them with leadership and support, and stop keeping score.
Do you work in a CYA culture? If so, I’d love to hear some examples from you about how that shows up in your organization, and what steps you could take — regardless of your position — to change it.
Every thought and potential action needs to be run through Legal and/or Risk Management.
A channel that receives three strikes from YouTube within three months is banned from the platform.
Conspiracy theory outlet Infowars is one strike away from being banned from YouTube.
The channel said it received an alert from YouTube on Tuesday morning, saying Infowars received a second strike on a video about the Parkland, Fla., high school shooting and will temporarily be unable to upload new content.
Alex Jones and Infowars Content Is Removed From Apple, Facebook and YouTube – August 6, 2018
By DAVID HAYES / SEPTEMBER 12, 2017
Posted In: Back-End Development
Tags: Tags: Functional Programming, Object Orientated PHP, Up and Running
Fundamentally, this article is for people in a place like that. Our goal today is to clarify what these three major paradigms in software development are, how they relate to each other, and which you’ll want to use when. Contrary to popular belief, there isn’t a “right” or “wrong” answer ever.
Before we start breaking down all the programming paradigms we’ll cover, it makes sense to be clearer about what we mean by “paradigms”. To cite a definition which is relevant, the American Heritage Dictionary says a paradigm is:
A set of assumptions, concepts, values, and practices that constitutes a way of viewing reality for the community that shares them, especially in an intellectual discipline
PROBLEM 1: THE LINGERING MYSTERIES OF PROVENANCE & AUTHENTICITY
PROBLEM 2: THE WEIGHT OF THE TRADITIONAL FINANCE SYSTEM
PROBLEM 3: THE BURDEN OF TRADITIONAL CONTRACTS __________________________________________________________________
PROBLEM 1: THE LINGERING MYSTERIES OF PROVENANCE & AUTHENTICITY
Relatively few artworks today offer the air-tight security of a certificate of authenticity backed by an unbroken chain of title. Gaps in the provenance paper trail undermine both sides of the market, with collectors often left to wonder if they’re being presented looted works or outright fakes, and sellers sometimes forced to accept lower offers due to buyers’ hesitance over the uncertainties.
And so we pay more attention and give more credence to information and assertions that confirm what we already believe:
If “truth” is judged on the basis of Enlightenment ideas of reason and more or less objective “evidence,” many of the substantive positions common on the right seem to border on delusional. The left is certainly not immune to credulity (most commonly about the safety of vaccines, GMO foods, and fracking), but the right seems to specialize in it. “Misinformation is currently predominantly a pathology of the right,” concluded a team of scholars from the Harvard Kennedy School and Northeastern University at a February 2017 conference. A BuzzFeed analysis found that three main hyperconservative Facebook pages were roughly twice as likely as three leading ultraliberal Facebook pages to publish fake or misleading information.
(CNN)Washington state residents who don’t identify as male or female will soon be able to choose X as their gender on birth certificates.
Starting January 27, they will be able to identify as male, female or X on birth certificates. The policy lets Washingtonians change existing documents; it does not apply to new ones.
The rule, announced Thursday by the state Department of Health, defines X as the following:
A gender that is not exclusively male or female, including, but not limited to, intersex, agender, amalgagender, androgynous, bigender, demigender, female-to-male, genderfluid, genderqueer, male-to-female, neutrois, nonbinary, pangender, third sex, transgender, transsexual, Two Spirit, and unspecified.
With what3words, Chris Sheldrick and his team have divided the entire planet into three-meter squares and assigned each a unique, three-word identifier, like famous.splice.writers or blocks.evenly.breed, giving a precise address to the billions of people worldwide who don’t have one. In this quick talk about a big idea, Sheldrick explains the economic and political implications of giving everyone an accurate address — from building infrastructure to sending aid to disaster zones to delivering hot pizza.
We have named every 3mx3m in the world with unique combination of 3 words.
Geospatial Start up of the Year is valuable recognition for What3Words.
The Idea behind what3words was to use words 3 words as it is easy for people to grasp.
We use latitude and longitude with our algorithm to generate 3 words addressing.
We do not use any address or pass code or anything which is much bigger then 3 meters.
Based in San Francisco and Minneapolis, Brandless was brought to life on July 11, 2017. We’re a group of thinkers, eaters, doers, and lovers of life with big dreams about changing the world. Our mission is deeply rooted in quality, transparency, and community-driven values. Better stuff, fewer dollars. It’s that simple. Brandless.com